Cookie Policy

At HS Mail, we use cookies and similar tracking technologies to enhance your experience on our digital asset support and advertising resource platform. Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information that helps us provide you with a personalized and secure browsing experience while maintaining the highest standards of privacy and data protection.

1.1 How Cookies Work

• Storage: Stored locally on your device by your web browser
• Purpose: Help websites remember information about your visit
• Content: Contain only text data, no executable code
• Access: Only accessible by the website that created them

1.2 Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Local Storage: Stores data locally in your browser
• Session Storage: Temporary storage for the duration of your session
• Web Beacons: Small images used to track email opens
• Pixels: Tracking pixels for analytics and advertising

We use cookies to enhance your experience on HS Mail in several ways:

2.1 Essential Website Functions

• Authentication & Security: Keep you logged in during your session and protect against unauthorized access, fraud, and security threats
• Session Management: Maintain your active session when browsing our digital asset marketplace and advertising resource platform
• Form Data & Preferences: Remember information you've entered in forms, language preferences, and display settings
• Shopping Cart & Orders: Maintain your cart contents while browsing our Facebook, Gmail, Hotmail, Business Manager (BM), and other digital service offerings
• Payment Processing: Secure handling of payment information for purchasing digital assets and advertising resources

2.2 User Experience Enhancement

• Personalization: Customize content, product recommendations, and service offerings based on your browsing behavior and preferences
• Navigation & Usability: Improve site navigation, functionality, and accessibility features for seamless access to digital services
• Service Optimization: Optimize the delivery of digital assets (social accounts, email accounts, BM accounts) based on user patterns
• Multi-Device Support: Remember your preferences across devices for consistent experience

2.3 Performance and Analytics

• Usage Statistics: Understand how visitors interact with our digital asset support platform and advertising resource marketplace
• Performance Monitoring: Identify and fix technical issues affecting service delivery and platform performance
• SEO Optimization: Improve search engine visibility and help users find relevant digital services and advertising resources
• Error Tracking: Monitor and resolve website errors to ensure smooth access to our services
• Conversion Optimization: Analyze user journeys to improve the purchase and service delivery process

We categorize our cookies based on their purpose and functionality:

3.1 By Purpose

• Strictly Necessary: Essential for website operation
• Functional: Enable enhanced features and personalization
• Analytics: Help us understand website usage
• Marketing: Provide relevant advertising and content

3.2 By Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until expiry date or manual deletion

3.3 By Origin

• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use

Here's a detailed breakdown of the cookies we use:

4.1 Cookie Descriptions

• Essential Cookies: Cannot be disabled as they are necessary for the website to function properly
• Functional Cookies: Enhance your experience but the website will still work without them
• Analytics Cookies: Help us understand how you use our website to improve it
• Marketing Cookies: Used to provide relevant advertising and measure campaign effectiveness

We use trusted third-party services that may set their own cookies:

5.1 Analytics Services

• Google Analytics: Website traffic and behavior analysis
• Purpose: Understand user interactions and improve website performance
• Data: Anonymized usage statistics and demographics
• Control: You can opt-out using Google's tools or browser settings

5.2 Payment Processors

• Payment Gateways: Stripe, PayPal, and other secure payment processors for purchasing digital assets
• Purpose: Fraud prevention, transaction security, and secure processing of payments for Facebook, Gmail, Hotmail, BM accounts, and advertising resources
• Data: Payment-related information, security tokens, and transaction verification data
• Security: Industry-standard encryption and PCI-DSS compliant protection

5.3 Support and Communication

• Customer Support Tools: Live chat and helpdesk systems for assisting with digital asset purchases and advertising resource inquiries
• Email Services: Transactional emails for order confirmations, delivery notifications, and account management related to digital services
• Platform Integrations: Cookies from integrated platforms (Facebook, Google services) used for legitimate authentication and service delivery
• Delivery Systems: Tracking and verification cookies for digital asset delivery (social accounts, email accounts, BM accounts)

5.4 Managing Third-Party Cookies

You can manage third-party cookies through:

• Browser settings and preferences
• Third-party opt-out tools and services
• Industry-standard preference centers
• Browser extensions for privacy protection

You have full control over your cookie preferences on our website:

6.1 What Each Setting Means

• Accept All: Allow all cookie types for the best experience
• Essential Only: Only necessary cookies for basic functionality
• Custom Selection: Choose specific cookie types to allow
• Reject All: Block all non-essential cookies (may limit functionality)

6.2 Updating Your Preferences

You can change your cookie preferences at any time by:

• Clicking the cookie banner when it appears
• Accessing the cookie settings in your account
• Using the preference center link in our footer
• Contacting our support team for assistance

You can also manage cookies directly through your web browser settings:

7.1 Popular Browser Instructions

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and Website Data
• Microsoft Edge: Settings > Privacy, Search, and Services > Cookies

7.2 Browser Options

• Block All Cookies: Prevent all cookies from being stored
• Block Third-Party: Only allow first-party cookies
• Prompt for Cookies: Ask before storing each cookie
• Clear Cookies: Delete all existing cookies

7.3 Mobile Browser Settings

For mobile devices:

• iOS Safari: Settings > Safari > Privacy & Security
• Android Chrome: Chrome Menu > Settings > Privacy and Security
• Mobile Firefox: Menu > Settings > Privacy and Security

7.4 Incognito/Private Browsing

Using private browsing mode:

• Automatically deletes cookies when you close the window
• Prevents persistent storage of browsing data
• May still allow session cookies for functionality
• Doesn't affect cookies from regular browsing sessions

We may update our cookie practices from time to time:

8.1 When We Update

• New Features: When we add new website functionality
• Third-Party Changes: When our service providers update their tools
• Legal Requirements: To comply with changing regulations
• User Feedback: Based on user needs and preferences

8.2 How We Notify You

• Website Notice: Prominent notification on our website
• Email Update: Notification to registered users
• Policy Update: Changes reflected in this policy
• Consent Request: New consent for significant changes

If you have questions about our cookie policy or practices:

9.1 What We Can Help With

• Explaining how specific cookies work
• Helping you adjust your cookie preferences
• Resolving cookie-related technical issues
• Providing information about third-party cookies

9.2 Additional Resources

• Privacy Policy: Complete privacy information
• Terms of Service: Website usage terms
• Contact Form: Submit detailed inquiries