Privacy Policy

At HS Mail, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and protect your information when you use our digital asset support and advertising resource provider platform.

This policy applies to all users of our website hsmail.shop and covers:

• What information we collect and why
• How we use and protect your data
• Your rights regarding your personal information
• How to contact us about privacy concerns

We collect different types of information to provide you with our services:

2.1 Information You Provide Directly

• Account Information: Name, email address, username, password
• Profile Information: Profile picture, preferences, settings
• Payment Information: Billing address, payment method details (processed securely)
• Communication Data: Support tickets, messages, feedback
• Identity Verification: Documents for account verification when required

2.2 Information Collected Automatically

Type	Description	Purpose
Usage Data	Pages visited, features used, time spent	Service improvement
Device Information	Browser type, OS, device identifiers	Compatibility & security
Log Data	IP address, timestamps, error logs	Technical support & security
Location Data	General location based on IP	Fraud prevention

2.3 Information from Third Parties

• Payment Processors: Transaction status and payment verification
• Social Login: Basic profile information if you use social sign-in
• Analytics Services: Aggregated usage statistics

We use your personal information for the following purposes:

3.1 Service Delivery

• Creating and managing your account
• Processing orders and delivering digital assets and advertising resources
• Providing access to social media accounts (Facebook, Business Manager) and email accounts (Gmail, Hotmail) for advertising and marketing purposes
• Supporting digital advertising and marketing campaigns
• Providing customer support and technical assistance
• Sending service-related communications

3.2 Security and Fraud Prevention

• Protecting against unauthorized access
• Detecting and preventing fraudulent activities
• Monitoring for security threats
• Compliance with legal requirements

3.3 Service Improvement

• Analyzing usage patterns to improve our platform
• Developing new features and services
• Conducting research and analytics
• Testing website functionality

We do not sell, trade, or rent your personal information to third parties. We only share your data in limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our digital asset support and advertising resource platform:

• Payment Processors: To process transactions securely
• Cloud Hosting: To store and deliver our services
• Analytics Providers: To understand usage patterns
• Email Services: To send transactional and marketing emails
• Platform Integrations: Integration with social media platforms (Facebook, Instagram) and email services (Gmail, Hotmail) for advertising resource provisioning

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to appropriate privacy protections.

We use cookies and similar technologies to enhance your experience on our platform:

5.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic website functionality	Session/Persistent
Authentication Cookies	Keep you logged in during your session	Session
Preference Cookies	Remember your settings and preferences	Persistent
Analytics Cookies	Help us understand how you use our site	Persistent

5.2 Managing Cookies

You can control cookies through your browser settings:

• Block all cookies (may affect website functionality)
• Delete existing cookies
• Set preferences for specific websites
• Receive notifications when cookies are set

For more information about cookies, visit our Cookie Policy.

We implement comprehensive security measures to protect your personal information:

6.1 Technical Safeguards

• Encryption: All data in transit is encrypted using SSL/TLS
• Secure Storage: Personal data is encrypted at rest
• Access Controls: Limited access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing

6.2 Operational Safeguards

• Employee training on data protection
• Incident response procedures
• Regular security updates and patches
• Secure development practices

Data Breach Response: In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law.

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations:

7.1 Retention Periods

Data Type	Retention Period	Reason
Account Information	Until account deletion	Service provision
Transaction Records	7 years	Legal compliance
Support Communications	3 years	Customer service
Marketing Data	Until opt-out	Communication preferences

7.2 Data Deletion

When data is no longer needed, we securely delete it using industry-standard methods. You can request deletion of your personal data subject to legal and contractual limitations.

You have several rights regarding your personal information:

8.1 Access and Information

• Right to Access: Request a copy of your personal data
• Right to Information: Understand how your data is processed
• Data Portability: Receive your data in a structured format

8.2 Correction and Control

• Right to Rectification: Correct inaccurate personal data
• Right to Restriction: Limit how we process your data
• Right to Object: Object to certain processing activities

8.3 Deletion and Withdrawal

• Right to Erasure: Request deletion of your personal data
• Withdraw Consent: Revoke consent for data processing
• Opt-out: Unsubscribe from marketing communications

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If we discover that we have collected personal information from a child under 16, we will:

• Delete the information immediately
• Terminate the associated account
• Not use the information for any purpose
• Not disclose it to third parties

Parents and guardians: If you believe your child has provided us with personal information, please contact us immediately so we can remove it.

We operate globally and may transfer your personal information to countries other than where you reside. When we do so, we ensure appropriate safeguards are in place:

10.1 Transfer Safeguards

• Adequacy Decisions: Transfers to countries with adequate protection
• Standard Contractual Clauses: EU-approved data transfer agreements
• Certification Programs: Privacy Shield and similar frameworks
• Security Measures: Technical and organizational protections

Data Processing Locations: Your data may be processed in the United States, European Union, and other countries where our service providers operate.

Our platform may contain links to third-party websites and integrate with external services:

11.1 External Links

We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing any personal information.

11.2 Integrated Services

As a digital asset support and advertising resource provider, we work with various third-party platforms and services:

• Social Media Platforms: Facebook, Instagram, and related advertising tools including Business Manager (BM) accounts
• Email Services: Gmail, Hotmail, and other email platforms used for advertising and marketing purposes
• Payment Processors: Secure payment gateways for transaction processing
• Analytics Services: Google Analytics and other analytics tools (anonymized data)
• Support Tools: Customer service and communication platforms

These services have their own privacy policies and data handling practices. Our services are provided in compliance with applicable platform terms of service and are designed to support legitimate advertising and marketing activities.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

12.1 Notification Process

• Material Changes: 30 days advance notice via email
• Minor Updates: Notice on our website
• Emergency Changes: Immediate notice for security reasons

12.2 Your Options

When we make changes, you can:

• Continue using our services under the new policy
• Contact us with questions or concerns
• Delete your account if you disagree with changes

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Data Protection Officer: For users in the European Union, you can contact our Data Protection Officer for privacy-related inquiries and complaints.

Supervisory Authority: EU residents have the right to lodge a complaint with their local data protection authority if they believe their rights have been violated.